NOC OVER CLOUD
24x7x365 Monitoring and Response
- Fully monitor servers, system resources, public cloud computing-specific metrics, and common applications such as web servers and databases
- Maintain detailed processes and centralized logs for quick troubleshooting
- Provide special monitoring for cloud resources such as database services, load balancing, and data warehousing
- Adhere to response time for critical events, with regular updates until resolution
- Ensure that Tier 3 support is provided by the public cloud provider with special routing and handling
- Follow special handling instructions for predefined events per client’s instructions
- Provide access to tickets portal and phone number with routing specific to a client’s account
- Network Monitoring and performance metrics along with intuitive dashboards, per subscribed services
- Monitors WAN link availability, latency and performance
Cloud NOC, informed on the go with instant notifications on network issues
![24x7x365 Monitoring and Response](https://cdn.greyhound-host.com/wp-content/uploads/2021/08/Monitoring_and_Response_2-300x300.png)
![Proactive Management](https://cdn.greyhound-host.com/wp-content/uploads/2021/08/Proactive_Management_2.jpg)
Proactive Management
- Perform server updates and other routine maintenance tasks proactively
- Deliver actionable information to provide visibility on network performance management
- Handle special user-requested maintenance tasks
- Manage automated backup of server images and other routine backup tasks for disaster recovery
- Monitor application performance with optional services such as Analytics
- Provide access to knowledge centers with documentation that is specific to clients
Speak to a member of our team for more information on our Professional Service options
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